Effective date and last updated: 7 August 2026
This Privacy Policy explains how Kathan Nepal Pvt. Ltd., trading as Aadima Nepal ("Aadima," "we," "us," or "our"), collects, uses, stores, and discloses personal information when you use:
Kathan Nepal Pvt. Ltd. is registered in Nepal (PAN/VAT No. 619824798; Registration No. 324989) and is the organization responsible for the personal information described in this Policy, except where a service provider explains that it processes information for its own purposes under its own privacy notice.
The information we collect depends on how you use the Services.
We may collect:
Payment details are entered on a checkout or payment-provider service. The App does not directly receive or store complete payment-card or bank-account credentials when those details are collected directly by the payment provider.
The App records shopping signals such as products viewed, saved to a wishlist, added to a cart, or purchased, as well as gender-filter choices. It converts these signals into a compact recommendation profile containing weighted interests such as product category, brand, general price preference, and gender preference. The scores reduce over time so that recent activity has greater influence.
For a guest, this recommendation profile remains on the device. When a user signs in, the App associates the profile with that user's Shopify customer account and may merge the guest profile from that device into the account profile so recommendations can work across devices. The profile is used to recommend Aadima products. It is not used by Aadima to advertise third-party products or to track activity across unrelated companies' apps or websites.
We also process:
The App uses device storage to make features faster and available between sessions. Depending on how you use the App, this may include:
Recent searches and the selected delivery area can be cleared using the controls provided in the App. Signing out clears certain account-linked local data, including local authentication tokens, recommendation-profile data, wishlist data, and saved-size labels. Other local shopping data may remain until it is cleared, replaced, the App's storage is removed, or the App is uninstalled, subject to device backup and operating-system behavior. Signing out does not delete information held in the Aadima customer account.
When you use the Services, Aadima and its service providers may automatically receive technical information needed to operate, secure, and improve the Services, such as IP address, browser or App information, device type, operating system, network information, request timestamps, pages or screens requested, and security or error information.
The App does not request precise GPS location, contacts, microphone, camera, photo-library content, or an advertising identifier for the features reviewed in this Policy. A manually selected delivery district or area is not GPS data.
The Website and Shopify-hosted account, login, and checkout pages may use cookies, pixels, local storage, and similar technologies to keep sessions active, remember preferences, operate checkout, prevent fraud, measure performance, understand use, and—where enabled and lawfully permitted—support marketing.
The native App mainly uses local application storage rather than browser cookies. Hosted pages opened from the App may use browser or webview storage. Where required, we provide cookie or privacy choices through the Website. You can also control cookies through your browser, but blocking necessary cookies may prevent login or checkout from working.
We may receive information from Shopify, payment providers, delivery partners, customer-support providers, marketing providers, fraud-prevention providers, and social platforms when you choose to interact with them. We handle that information as described in this Policy and the applicable provider may also handle it under its own privacy notice.
We use personal information to:
Where a law requires us to identify a legal basis, we process information as necessary to perform a contract with you, comply with a legal obligation, pursue legitimate interests that are not overridden by your rights, protect vital interests, or act with your consent. Our legitimate interests may include operating and securing the Services, preventing fraud, responding to customers, improving our business, and showing relevant Aadima products. You may withdraw consent at any time, but withdrawal does not affect processing already carried out lawfully.
We may disclose personal information to:
We may also disclose information when you direct us to do so, such as when you open a courier, social-media, payment, or messaging service.
We do not sell personal information for money. Some laws define "sale," "sharing," or "targeted advertising" more broadly. If we engage in an activity covered by those definitions, we will provide the notice and opt-out required by applicable law. Website visitors may use a "Your Privacy Choices" or similar link when it is displayed for their region.
The Services may open or link to Shopify, payment providers, courier tracking portals, WhatsApp, Instagram, Facebook, or other third-party services. Information you provide directly to those services is governed by their privacy notices as well as this Policy where Aadima receives it. We are not responsible for the privacy practices of a third party acting independently from Aadima.
We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, including to provide the Services, maintain an account, complete transactions, comply with tax, accounting, consumer-protection, and other legal obligations, prevent fraud, resolve disputes, and enforce agreements.
In general:
Account deletion: We aim to complete a verified account-deletion request within 30 days. If we must retain limited information, we will restrict it to the permitted purpose and will not keep it merely to continue marketing or personalization. We may first need to verify the request or complete an open order, return, refund, fraud review, or legally required record-retention process.
Depending on where you live, you may have the right to request access to, correction of, deletion of, or a portable copy of personal information; object to or restrict certain processing; withdraw consent; opt out of certain marketing, sale, sharing, or targeted advertising; and appeal a decision about a privacy request.
You can:
Account deletion removes the account and associated personal information unless we must retain specified records for legal, security, fraud-prevention, or transaction purposes. Deleting the App alone does not delete an Aadima or Shopify customer account.
To exercise a right, email support@aadimanepal.com. We may ask for information reasonably necessary to verify identity and protect the account. We will not discriminate against you for exercising a privacy right.
We use administrative, technical, and organizational safeguards designed to protect personal information. The App transmits data over encrypted HTTPS connections and stores authentication tokens in secure device storage where supported. Access to Shopify customer-account data requires an authenticated session. No security method is perfect, so we cannot guarantee absolute security.
Aadima is based in Nepal. Shopify and other providers may process information in countries other than your own. Those countries may have different data-protection laws. Where required, we use contractual or other legally recognized safeguards for international transfers.
The Services are intended for a general shopping audience and are not directed to children under 13 or a higher minimum age required by local law. We do not knowingly collect personal information from a child who cannot lawfully provide it without parental authorization. A parent or guardian who believes a child provided information may contact us to request deletion.
Please contact us first if you have a privacy concern. Depending on where you live, you may also have the right to complain to a court, consumer authority, or data-protection authority. In Nepal, personal information is protected under applicable law, including the Privacy Act, 2075 (2018), as amended or replaced.
We may update this Policy to reflect changes to the Services, technology, vendors, or law. We will post the revised Policy, update the effective date, and provide any additional notice required by law. If a change requires consent, we will request it before applying the change to the affected processing.
Kathan Nepal Pvt. Ltd., trading as Aadima Nepal
PAN/VAT No. 619824798; Registration No. 324989
Nepal
Email: support@aadimanepal.com
Website: aadimanepal.com